Advance tickets are sold through e+ (E-Plus). You can access it from the “Tickets” section of this site.
（https://eplus.jp/sf/word/0000172126）

Same-day tickets are sold through e+ (E-Plus). You can access it from the “Tickets” section of this site.
However, they are only available for time slots that still have openings.
（https://eplus.jp/sf/word/0000172126）

You can purchase up to four exhibition tickets per transaction.

Elementary school students and older need a ticket.
Preschool children do not need a ticket and may enter with one accompanying adult per child.

No, there are no group or senior discounts.

Guests with a Physical Disability Certificate, Rehabilitation Certificate, Mental Disability Health & Welfare Certificate, or War Injury/Disease Certificate should purchase the applicable discounted ticket.
One caregiver may enter for free per ticket. Please show the certificate at entry.

You cannot change the date, time, ticket type, or request a refund after purchase.
Please come on the date indicated on your ticket.

If you arrive after your scheduled entry time, you will not be permitted entry. Please allow ample time for your visit.

Limited goods are handed out at exhibition entry—one per ticket, per person.
Exchanges or returns are not accepted except for defective items.
These bonuses are not sold at the official store.

Ticket inquiries:
https://eplus.jp/qa/

Preschool children cannot enter alone.
Minors must purchase tickets and attend only with parental consent.

Please arrive at the time shown on your ticket. Entry before opening hours is not allowed.
Do not line up or hold places early in the morning or at night, as it disturbs the neighborhood.

Please recharge your device and return. Screenshots or printed copies of tickets are not valid.
There are no charging stations at the venue.

Depending on crowding, entry may take time. Please allow extra time in your schedule.
* If the venue becomes crowded, admission restrictions may be implemented for safety.

Re-entry is not allowed. Please note this in advance.

One bonus per person per ticket will be given at entry.
No exchanges or returns except for defects.
These bonuses are not sold at the official store.

Bonuses cannot be given out if you do not attend.

Guests without a ticket cannot receive bonuses. Please note this in advance.
If you want the bonus, please purchase a ticket.

There are no cloakrooms, luggage storage areas, or coin lockers in the venue.
Please use nearby coin lockers.

There are no restrooms inside the exhibition area.

Food and drinks are not allowed.
Only bottled or sealed beverages for hydration may be brought in if stored inside your bag.
To protect the exhibits, please hydrate only in areas where no items are on display.

Pets are not allowed (service dogs excluded).
If you are bringing a service dog, please contact the email below at least one week before visiting.
Event inquiries: info@shaft-50th.jp

It is an exhibition celebrating the 50th anniversary of animation studio SHAFT.
Exclusive displays and official merchandise sales are planned.

Please check the “Exhibition Works” and “Floor Map” sections of this site.

Some areas are only accessible by stairs.
If you use a wheelchair or have difficulty walking, please contact us at least one week before visiting.
Event inquiries: info@shaft-50th.jp

Some exhibits are displayed along stair routes.
If you cannot use stairs, certain exhibits may be difficult to view.

No audio guide is available.

This is not a cosplay event, so please be considerate.
Excessive cosplay or items may result in staff intervention.
Additionally, please refrain from changing clothes in nearby facilities’ restrooms or similar places.

To protect the exhibits and ensure the safe operation of the event, the following items are strictly prohibited from being brought into the venue.

• Open flames, items with strong odors, fresh flowers or other perishable goods, and any item deemed dangerous by the organizer
• Suitcases, carry cases, carts, or any large baggage with wheels
• Long objects, replica swords, selfie sticks, or any item that may inconvenience other guests
• PET bottles, water flasks, and other food or beverages
  (Exception: Items that can be stored inside your own bag before entry)

Photography and video recording are prohibited except in designated OK areas.
Only noncommercial personal photos using mobile phones/smartphones are allowed.
Some pathways are narrow, please be considerate.

Photos taken in designated areas may be posted for personal use.
Posts with “#シャフト50周年展” may be reposted by the official account. We’ll be waiting for everyone’s posts!

Preschool children cannot enter.
Minors must purchase tickets and attend only with parental consent.

All photography, recording, and filming inside the seating area are prohibited.

Penlights, glow sticks, fans, and similar items are not allowed.

Gifts, flower stands, and backstage flowers are not accepted.

There is no cloakroom or luggage storage for visitors.

To protect the exhibits and ensure the safe operation of the event, the following items are strictly prohibited from being brought into the venue.

• Open flames, items with strong odors, fresh flowers or other perishable goods, and any item deemed dangerous by the organizer
• Suitcases, carry cases, carts, or any large baggage with wheels
• Long objects, replica swords, selfie sticks, or any item that may inconvenience other guests
• PET bottles, water flasks, and other food or beverages
  (Exception: Items that can be stored inside your own bag before entry)

Exhibition attendees should line up on the stairs from the 1F entrance and enter from the 4F.
Event attendees on 6F should take the elevator to the 6F reception.

If you lose something, contact the information staff at the 1F entrance or the event inquiry address.
Event inquiries: info@shaft-50th.jp

Yes. However, some areas are only accessible by stairs.
If needed, staff will guide you—please contact us at least one week in advance.
Event inquiries: info@shaft-50th.jp

Some exhibits are displayed along stair routes.
If you cannot use stairs, certain exhibits may be difficult to view.

Eating and drinking are prohibited inside the exhibition area.
Only sealed beverages kept inside your bag may be brought for hydration. No food or drinks are sold at the event.
To protect the exhibits, please hydrate only in areas where no items are on display.
Additionally, no food or drinks are sold at the event.

No free Wi-Fi is available.
Please use your mobile data if needed.

No parking is available. Please use public transportation.

The entire premises are non-smoking.

Access to the Official Store requires an admission ticket to either the exhibition or the 6th-floor event.
Admission to the Official Store alone is not permitted.

Holders of exhibition admission tickets will be directed to the official store after viewing all exhibits.
Holders of 6F event tickets may only enter the official store during the designated time slot. Please refer to the 6F event page for details.

Opening hours are from 11:00 to 21:00.
The last entry time for the B2F Official Store is approximately 20:45.

One ticket per transaction may be purchased per admission ticket for either the exhibition or the 6th-floor event.
Please note that accompanying persons or caregivers are not permitted to purchase tickets.

Re-entry is not permitted. Please be advised in advance.

Further details will be announced on the official website at a later date.

Cash, credit cards, electronic money, and QR code payments are accepted.
For further details, please see here.

We are unable to dispatch.

Photography of merchandise is permitted, but video recording is strictly prohibited.
When taking photographs, please be considerate and avoid causing inconvenience to other customers.

We are unable to respond to enquiries regarding stock levels (such as current inventory or expected delivery dates). We apologise for any inconvenience this may cause.

Accompanying persons and caregivers may enter the official store.
However, purchases are limited to one transaction per admission ticket for either the exhibition or the 6th floor event.
Should you wish to purchase official merchandise at the venue, please purchase an admission ticket.

Please note that we cannot accept returns or exchanges for any reason other than initial defects discovered after purchase.
For exchanges due to initial defects, we will require verification of the original purchase receipt and the item itself.
Please keep your receipt in a safe place. We cannot process exchanges without the receipt.

Replies take 2–5 business days and are answered in order of receipt.
During the New Year period, responses may take longer.