• Preschoolers are admitted free of charge. However, they must be accompanied by a guardian (18 years of age or older).
  (Up to two preschoolers per guardian. Please note that merchandise cannot be purchased at the gift shop.)
• Visitors in elementary school or younger must be accompanied by a guardian (18 years of age or older).
  Accompanying guardians must also have an admission ticket.
• Junior high and high school students must present their student handbook, student ID, or other form of identification when purchasing same-day tickets at the venue, so please be sure to bring it with you.
• This exhibition excludes all special benefits for holders of Daimaru and Matsuzakaya credit cards, the Daimaru Matsuzakaya Friends Club Card, and Bridal Circle membership cards, as well as shareholder benefits, customers using the Daimaru Matsuzakaya Preferred Customer Gold Card, and holders of disability certificates, certificates for recipients of medical benefits for specific diseases, Certificates for Recipients of Specific Medical Expenses (Designated Intractable Diseases), and the digital disability certificate “Mirairo ID.” We ask for your understanding in advance.
• Even if you hold a Disability Certificate (Physical Disability Certificate, Mental Disability Health and Welfare Certificate, or Rehabilitation Certificate), a Chronic Childhood Disease Certificate, an Atomic Bomb Survivor Health Certificate, a Certificate of Eligibility for Medical Care for Specific Diseases, a Certificate of Eligibility for Specific Medical Expenses (Designated Intractable Diseases), or the digital disability certificate “Mirairo ID,” you are still required to purchase an admission ticket.
  However, up to one accompanying person providing assistance may enter free of charge.
• Access to the merchandise area for this event is limited to visitors who have entered the exhibition.
• No changes of any kind—including ticket type changes, refunds, or reissuance—are permitted after purchase.
• Please refrain from reselling tickets for profit (purchasing tickets for resale purposes violates the law and may result in penalties).
  Furthermore, the organizer assumes no responsibility for any disputes arising from the transfer or resale of tickets.
• We may verify your identity upon entry.
  Please be sure to bring a form of identification on the day of the event that bears the same name as the purchaser listed on your ticket.
• In the event that the exhibition is canceled due to inclement weather, public transportation disruptions, or other unavoidable circumstances, refunds will be issued; no rescheduling will be available.
  We appreciate your understanding.
• Please be sure to check the official exhibition website for ticket details and important notices.
  As changes may occur without prior notice, please be sure to check the official exhibition website yourself both before purchasing tickets and immediately before your visit.

• Once you leave the venue, you will not be permitted to re-enter.
• There is no time-slot system for entry.
• Information regarding this exhibition is subject to change without notice. Please be sure to check the official exhibition website for the latest information and important notices before visiting.
• Exhibition content, ticket types, admission fees, merchandise, promotional events, and other details may vary by venue.
• Photography is permitted only in designated areas within the venue using cell phones, smartphones, or tablets.
  However, please refrain from using flash, selfie sticks, tripods, or other similar devices, as well as from recording video or audio.
  Please note that cameras (including SLR and compact cameras) are not permitted.
  When taking photos, please be considerate of other visitors and follow staff instructions.
• To protect the exhibits and ensure operational safety, large items such as suitcases and carry-on luggage (including carts) are not permitted inside the venue.
  Please note that we cannot store your luggage at the venue entrance.
• Pets are not permitted inside the venue (except for service dogs such as guide dogs, hearing dogs, and assistance dogs).
• Please set your cell phones to silent mode and refrain from making calls inside the venue.
• Please do not touch the exhibits.
• Eating and drinking are not permitted inside the venue.
  Please place plastic bottles, water bottles, and other food and beverages in your bag or purse before entering.
• There are no restrooms or smoking areas inside the venue.
• Media coverage may take place during the exhibition.
  Photographs and video recordings taken inside the venue may be published or broadcast by the media outlets and on social media.
• The organizer assumes no responsibility whatsoever for theft, pickpocketing, or loss of personal belongings.
  Please take responsibility for your own belongings and valuables.
• Any exchange (giving or receiving) or sale of items related to this exhibition is strictly prohibited within the venue and its surrounding areas.
  The organizer assumes no responsibility whatsoever for any disputes or other issues arising between visitors as a result of such activities.
• If the venue is crowded, you may be asked to wait before entering.
• Please follow the safety guidelines and staff instructions while inside the venue.
  The organizer assumes no responsibility for any accidents resulting from failure to follow staff instructions.
• Visitors who fail to follow the safety guidelines or staff instructions may be denied entry or asked to leave.
• If you arrive late during your designated entry time due to unavoidable reasons, such as public transportation delays, you will be permitted entry on that day only; however, please follow staff instructions regarding entry procedures.
• To prevent disturbances to nearby residents and to prevent accidents, we strictly prohibit visitors from arriving the day before (including those who spend the night) or early in the morning.
• The organizer assumes no responsibility whatsoever for any accidents or disputes resulting from spending the night or arriving early in the morning.

• You may not visit the merchandise area exclusively. You may not visit the merchandise area before entering the exhibition hall.
  Additionally, you cannot return to the exhibition hall from the merchandise area.
• You may make only one purchase at the merchandise area per person per entry.
  Furthermore, you cannot make a single payment for multiple people. (The rule is one transaction per person.)
• Please be aware that there may be wait times to enter the merchandise area or to make a purchase.
• Admission does not guarantee that you will be able to purchase all items.
  While we have prepared sufficient quantities of merchandise, items may sell out.
• Purchase limits apply to each item. Please check the venue on the day of the event for details.
• We may impose restrictions on purchase quantities or sales methods, whether before or during the event.
• We cannot answer inquiries regarding inventory (such as current stock levels or expected restocks).
• We do not accept reservations for sold-out items or offer delivery at a later date.
• The product lineup, product names, prices, designs, specifications, and purchase limits are subject to change.
• Product releases may be postponed or canceled.
• The following payment methods are accepted at the merchandise booth. We do not accept transit IC cards.
  ● Cash (Japanese yen only)
  ● Select credit cards (Accepted brands: VISA, MasterCard, JCB, AMERICAN EXPRESS, Diners Club)
  ● Various barcode payment methods (Merpay, d-Barai, PayPay, auPAY, Rakuten Pay, WeChat Pay, Alipay)
• Products sold at this event are not eligible for Daimaru-Matsuzakaya Card points or Daimaru-Matsuzakaya Gold Card member benefits.
• When receiving your items or change, please be sure to check with the sales staff to confirm that the quantity and amount are correct.
  We cannot assist you once you have left the register.
• Returns or exchanges after purchase are not permitted, except for defective items. We also cannot accommodate requests related to damage or loss.
• For exchanges of defective items, we will verify the original receipt and the actual product.
  We cannot process exchanges if the receipt has been lost.
• The resale of merchandise is strictly prohibited.
  If resale is discovered, you will be denied entry.

• Please set your cell phones to silent mode and refrain from making calls inside the venue.
• Bringing in or consuming food and beverages is strictly prohibited within the exhibition area.
• Within the venue and its surrounding areas, please refrain from any behavior that may inconvenience other guests, such as exchanging or trading items related to this event, buying or selling goods, or sitting in shared spaces such as aisles.
• The organizer assumes no responsibility for any disputes or other issues arising between guests as a result of such behavior.

Daimaru Matsuzakaya Exhibition Website: https://dmdepart.jp/museum/kyoto/shaft-50th/

Inquiries: Daimaru Kyoto Store (Main Number) 050-1790-3000